Privacy Policy

Privacy Policy

At Casino Becancour Casino (the "Site" or "Company"), we value the trust you place in us when sharing your personal data with us through our website, mobile applications, and other digital platforms. This Privacy Policy is designed to be transparent about how we collect, use, store, share, transfer, and protect your information.

Data Collection

We may collect various types of personally identifiable information (PII) from you, including but not limited to:

Contact details such as name, address, phone number, and email
Date of birth and age verification information
Login credentials for your account
Data related to your interactions with our Site or mobile applications

Data Usage

We process the collected data primarily in order to:

Create, manage, and maintain your user accounts on the Site and mobile applications
Verify and authenticate users when logging into their accounts
Provide you with access to games and other features available on the Site or through the mobile applications
Personalize content and offers displayed to you during visits
Send marketing communications about our services via email, SMS, MMS, social networks, or otherwise (with your consent)
Create a user profile which is used for analyzing traffic patterns, administering the service, identifying problems with the site, or tailoring the website based on preferences

Data Sharing and Transfer

We may share your data as necessary with:

Service providers who provide support for our services
Regulators (including but not limited to gaming commissions)
Other third-party entities if we're required by law to do so

For transfers outside of Canada, data protection agreements are put in place where applicable to ensure a similar level of security and handling.

Security Measures

We employ reasonable technical and organizational measures designed to protect your information from unauthorized access or loss. These include:

Encryption methods (e.g., HTTPS) when transferring PII
Regular software updates for security vulnerabilities
Backing up data

However, no website can guarantee complete security of the Site.

Cookie Policy

Our cookie policy is outlined on our Terms page. This includes but isn't limited to information related to cookies that are used by our analytics services (e.g., Google Analytics).

User Consent and Opt-out Options

Where we rely on your consent to process personal data, you have the right to withdraw it at any time. Please note that exercising this right may impact certain functionalities or access.

If at any point you wish to exercise such rights, please contact our customer support team.

Data Retention

We retain your data as long as it is necessary for providing and improving our services. After a period of inactivity or account termination (whichever comes first), we may store inactive accounts on our systems to comply with regulatory requirements, which includes but isn't limited to gaming commission audits.

By using the Site or mobile applications, you are consenting to this Privacy Policy and its associated terms as they may be modified from time to time.